Privacy Policy

At RV Design, accessible from rvdesign.in, we respect your privacy and are committed to protecting the personal information you choose to share with us.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website, contact us, or submit an enquiry through our advertising and lead-generation forms.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Full name
Phone number
Email address
Business or company name
Design or project requirements
Information provided through enquiry forms
Any other information you voluntarily provide to us

We only request information that is reasonably necessary to respond to your enquiry and provide our services.

2. How We Collect Information

We may receive your information when you:

Submit a contact or enquiry form on our website
Submit a lead form through Facebook or Instagram advertisements
Contact us by phone, email, WhatsApp, or social media
Request a quotation or information about our services
Communicate with us regarding an existing or potential project

3. How We Use Your Information

We may use the information collected to:

Respond to your enquiries
Understand your design requirements
Provide quotations and proposals
Discuss our services and project requirements
Contact you regarding your enquiry
Follow up on your enquiry
Provide and manage our design services
Improve our services and customer experience
Maintain necessary business records

We do not use your information for purposes unrelated to the reason for which it was provided, except where required or permitted by applicable law.

4. Facebook and Instagram Lead Ads

If you submit your information through an advertisement or lead form on Facebook or Instagram, the information you provide may be shared with RV Design so that we can respond to your enquiry.

The information may include your name, phone number, email address, and information about your project or design requirements, depending on the fields included in the form.

We use this information to contact you regarding your enquiry, provide relevant information or quotations, and discuss our services.

5. Communication

By submitting your contact information, you understand that RV Design may contact you regarding your enquiry through:

Phone call
WhatsApp
Email
SMS
Other communication

methods you have provided

You may request that we stop contacting you regarding your enquiry at any time.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers where reasonably necessary to operate our business, manage enquiries, communicate with clients, or provide our services.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect our legal rights and interests.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, and complying with applicable legal obligations.

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

9. Third-Party Platforms

Our advertising and communication activities may use third-party platforms and services, including social media and advertising platforms such as Facebook and Instagram.

These platforms may process information according to their own privacy policies and terms.

We recommend reviewing the privacy policies of the platforms you use.

10. Cookies and Website Technologies

Our website or third-party services used on our website may use cookies or similar technologies to improve website functionality, understand website usage, or support advertising and analytics.

You may be able to control cookies through your browser settings.

11. Your Privacy Choices

You may contact us if you wish to:

Ask about the personal information we hold about you
Request correction of inaccurate information
Request deletion of information where applicable
Withdraw consent where applicable
Ask us to stop contacting you regarding your enquiry

We will consider and respond to reasonable requests in accordance with applicable law.

12. Children's Privacy

Our services are intended for businesses and general audiences. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements. Any updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please connect us:
Email: rvdesign1997@gmail.com